Testimonials

John H

Buyer
‟First off, let me clarify that my partner and I are both highly analytical and have a ridiculously high bar for the professionalism of those we interact with. Also worth noting that the entirety of our work with Jennifer occurred during the COVID-19 Pandemic. Given those two combined challenges - it's amazing that Jennifer exceeded our expectations in so many ways and became a vital member of our "moving to Philadelphia" team. From our initial video conference where Jennifer guided our discussion around what we were looking for through all the remote video tours and numerous failed offers in a crazily escalating market, she was prompt in answering our questions and making arrangements for us to get additional information and insights. At this point, It's worth noting our four star rating in the area of Negotiation. The quarantine market was difficult for everyone to navigate and we probably had more time to peruse online listings than Jennifer did, so a majority of the properties we had interest in were self-identified. This in combination with it being such a seller's market that there was little room for negotiation meant that while we witnessed amazing negotiation by Jennifer, I feel it's was impossible for anyone to be exceptional in this area during this period. Having said there were definitely ways in which Jennifer's skills were more valuable in the pandemic market. She made arrangements for a professional inspector to either physically accompany us or be our remote proxy on house tours. She also went above an beyond during a period where we were giving serious consideration to a house in New Jersey, a market she was not licensed to serve us in. Even though it meant no potential income for her, she took the time to tour the property and do research on the area for us. In the end, once we started the process of bidding and then closing on our new house, I feel we witnessed Jennifer at her best. She was dogged in her efforts to get us in for a virtual tour, get our bid in front of the sellers and then focus on getting all required information exchanges conducted between relevant parties and institutions. She was appropriately aggressive, calming, direct and responsive through-out the closing process and was exceptionally professional in bringing her local market insights to the process. In the end, Jennifer really excelled in providing a more comprehensive service above buying a house - she helped us identify a property in a community we are growing to love and through her efforts, we truly felt "at home" the moment we walked through the door of our new house” Read More ▾

Lawrence

Buyer
‟Caroline is a great realtor. She helped us with the purchase of our first home and then a few years later helped my parents with the purchase of a home near us. She is very knowledgeable, responsive and professional. She knew the ins and outs of the real estate business and I felt secure in all our decisions. She clearly always had our best interest in mind. I recommend her without reservations and will definitely be working with her on our next home purchase and sale.” Read More ▾

Newearth Development 

Seller
‟Ernie showed dedication to our project and was resourceful when helping us sell our unique property.”

Herb

Seller
‟The best decision I made was choosing Ernie to be my agent. He listened to the way I felt and kept in touch throughout the process. He spent a great amount of time at almost any hour of the day or night advising me or answering my questions. He made sure the house was prepared for the Open Houses and kept me informed on what the prospective buyers had to say. When the house was finally sold, he made sure everything was prepared for the closing so that all I had to do was sign and receive the check. The treatment and respect I received from Ernie was the same as if he was dealing with friends or family. I would recommend Ernie to anyone; friends or family looking to sell or buy a house.” Read More ▾

Maureen

Seller
‟We appreciated Ernie's empathetic attentiveness to the sensitive circumstances around selling our mother's house. Notable is Ernie's willingness to go the extra mile to ensure that we were able to make informed decisions and take proactive steps to optimize the marketability of our mother's house and achieve our selling objectives.”

Neil

Buyer
‟My buyer's agent last fall was Ernie Tracy. I credit him with getting my offer accepted even when others bid $10K more. (I was the only bidder who wrote a personal note to the sellers which I only did at Ernie's insistence. That's what clinched it for me.) Ernie also happens to be an all-around great guy.    ”

Alexander

Seller
‟Caroline has all the qualities you want in a realtor. She is knowledgeable, efficient, trustworthy, responsive and kind. Caroline helped me navigate a complex home sale with skill and good humor, and I would work with her again in a heartbeat!”

Francis

Seller
‟We have worked with Bill and his team on a couple of transactions and have been very happy. He has incredible patience and offers guidance and makes the effort to get to know what it is that you want. We highly recommend him! Very knowledgeable with market, particularly in NW Philly and suburbs.”

Jane

Seller
‟Bill patiently worked with my family for over a year until our estate was ready to sell my late father's home. He checked in regularly, providing referrals for contractors, etc... All of this and never having signed a contract until we were ready to list the property. When it came time to put the house on the market, he had earned our trust. The house was under contract within a week with multiple offers to choose from. Bill truly cares about his clients.” Read More ▾

Adam

Seller
‟First off, Bill is just a good guy; that is evident immediately. Add to that his impeccable professionalism and his prompt attention and it adds up to a stellar experience. 100% recommended.”

Zhewen

Buyer
‟Bill helped me find a great house in Philadelphia in an extremely competitive market! He was very responsive, professional, and diligent throughout the entire process. I would highly recommend Bill and his office if you are looking to buy a house!”

Wei

Seller
‟Caroline helped us with purchase of the house and 4 years late, helped us with selling the house due to my work relocation. She and her team put in extra effort and time, supervised all the remodeling work, made it so much painless for us to sell the house remotely.”

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